• Direct Placement
  • Atlanta GA

Website decideconsultng Looking for a fantastic role as a systems administrator? Want to work for a growing powerhouse? We have the role for you!   This role is responsible for providing hardware, software, Operating System, Application, mobile connectivity & associated peripherals focused service request fulfillment, incident resolution, asset lifecycle and client relationship management services. This position will serve as a team lead, providing technical and functional guidance

Looking for a fantastic role as a systems administrator? Want to work for a growing powerhouse? We have the role for you!
 
This role is responsible for providing hardware, software, Operating System, Application, mobile connectivity & associated peripherals focused service request fulfillment, incident resolution, asset lifecycle and client relationship management services. This position will serve as a team lead, providing technical and functional guidance to other members of the team and will serve as first level of escalation for issues and other requests. 
 
What you bring to the table includes experience with the following:

  • Desktop Support & Applications 
  • Mobile Devices 
  • Active Directory 
  • Messaging Systems 
  • Networking/server systems & devices 
  • Security systems & devices 
  • Laptop & Desktop deployment 
  • New User account creation 
  • Expert with Windows 7, & 10 desktop support and administration. 
  • Experience with Windows Server OS (design, implementation and administration). 
  • Understanding of Active Directory, Group Policy, OU's, etc. 
  • Experience with mobile device setup and administration (iPhone and Android). 
  • Experience with Google Apps, Microsoft Office 365 and other cloud infrastructures. 
  • Microsoft Office 2013 through 2019 

  
What you will be doing:

  • Work with clients to evaluate and solve technical problems 
  • Setup new computers, users, printers, software installations (AutoCAD, Esri ArcGIS, Google Earth, O365, Google G Suite, Google Hangouts) 
  • Assist with new site setups (Routers, Firewall, Switch, Rack, Modem)  
  • As requested, provide support for VIPs or sensitive issues.  
  • Point of Desktop Support escalation  
  • After-hours support rotation and implementation as needed. 
  • Work with IT management to develop and implement processes and procedures required using the ITSM tool.  

TRAVEL REQUIREMENTS 

  • Short-term, short notice travel to various locations throughout the country 
  • Percent of time:  Up to 25% 
  • Ability to book your own travel and manage your own itinerary 

Recruiter: Debbie Ward

Position Type: Direct Placement
Experience Level:

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To apply for this job email your details to dward@decideconsulting.com