In our work with companies implementing or changing their EHS Software, we regularly hear some version of this quote:
“I have 8 system that give me action items. I have 3 managers that demand I close items from these 8 systems. I spend all day logging into systems to close action items.”
Other things we hear about the action item problem:
• The action items are repeated in multiple systems
• The different systems sending out action items are inconsistent in how they prioritize them
• The processes and notifications are all over the place
• There is a general level of confusion about what the next steps are, and how to close action items
Your organization is not alone if you are experiencing these topics. Our clients range from the largest oil companies to mid-tier refineries. They all experience this challenge to some degree and it is a problem. The “too many action items” problem leads to even more issues, such as:
• Those who are charged with implementing safety are instead bogged down in administration
• Action Items are left open longer because people are confused on how to close them
• Thousands of hours can be spent every year on nothing more than trying close action items, a task that should be simple.
The root cause of this is that most companies have more than one EHS compliance systems in place. A plant manager who liked a specific system insists on using it. A refinery is bought that already has its own EHS systems. Two companies merge, also merging their EHS systems. There are countless other scenarios.
EHS decision makers eventually need to ask themselves – at what point do we need to stop wasting time figuring out how to close action items and start figuring out how to reduce action items. There is a difference.
What if it were possible to normalize your process across all action item systems? What if an action item looked the same, had the same approval process, sent the same email communications, regardless of the source system? What if there was only “one source of the truth” for your action items? These are questions we often hear when working with our customers to improve their EHS applications experience. We have a solution. We have customers that simply log into our dashboard or open their phone and see all of their assigned actions in one place. We have made this work for our customers, and we can make it work for you.
We have helped companies improve their EHS operations by improving their EHS software. Contact us to find out more.